Shipping policy

Shipping and Delivery

Processing Time
- We ship products within 24 to 48 working hours after order confirmation.
- During peak seasons or unforeseen circumstances, processing times may extend.
- Orders placed on weekends or holidays will be processed on the next working day.

Delivery Timeline
- Orders within India typically take 5-8 working days to be delivered.
- In rare cases, delivery may take up to 2 weeks due to product availability or logistical challenges.
- For regions like Jammu & Kashmir and North East India, delivery may take up to 10 working days.

Tracking Your Order
- Tracking information will be sent to your registered email once the order is shipped.
- If you don't receive tracking details within 48 hours of placing the order, contact us at theminiroots@gmail.com

Address Accuracy
- Ensure the shipping address is accurate and complete. We're not responsible for delays or delivery failures due to incorrect or incomplete address information.

Lost/Damaged Packages
- For lost or damaged packages, contact us within 48 hours of expected delivery. We'll assess and may initiate a reshipment after investigation.

Shipment Delays
- Deliveries may be delayed due to unforeseen circumstances like natural disasters or lockdowns. We'll keep you informed via email.

For further queries please contact us at theminiroots@gmail.com