Shipping policy

Shipping and Delivery

Processing Time

• We ship orders within 24 to 48 working hours after order confirmation.
• During peak seasons or unforeseen circumstances, processing times may extend.
• Orders placed on weekends or holidays are processed on the next working day.

Delivery Timeline

• After dispatch, orders within India typically arrive in 3 to 6 business days.
• Delivery may take longer for Jammu & Kashmir and North East India, where it can take up to 10 working days.
• In rare cases, product availability or logistical challenges may extend delivery up to 2 weeks.

Delivery Charges

• Orders below ₹199 have an ₹80 delivery charge.
• Orders of ₹199 or more qualify for free delivery.

Tracking Your Order

• Tracking information will be sent to your registered email once your order ships.
• If you do not receive tracking details within 48 hours of placing your order, contact us at infotheminiroots@gmail.com.

Address Accuracy

Please ensure your shipping address is accurate and complete. We are not responsible for delays or delivery failures caused by incorrect or incomplete address information.

Lost or Damaged Packages

For lost packages, contact us within 48 hours of the expected delivery. We will assess the issue and may initiate a reshipment after investigation.

For damaged, defective, or incorrect items, please follow our refund policy.

Shipment Delays

Deliveries may be delayed by unforeseen circumstances such as natural disasters or lockdowns. We will keep you informed by email.

For further questions, contact infotheminiroots@gmail.com.